For the rules behind how views turn into a payout — payout groups, the best-group rule, the view-accumulation window, and why Facebook folds into Instagram — see How tracking & payouts work. This page picks up where that one leaves off: your balance and getting paid.
From views to your bank
Publish content and start accruing
Once your video is published and its link is added, NewWave tracks its views across the platforms you posted to. While views are still being counted, the video is Earning — its payout is a live estimate marked with a
~ that rises as views grow. Nothing is locked in yet.Earnings freeze when the window closes
Each video earns for a fixed view-accumulation window. When that window ends, the video’s views and payout amount freeze. The video leaves the “Earning” state, and its pay is now locked in and waiting to be paid out.
Earnings settle into your balance
After freezing, the locked-in amount is transferred to your Stripe account and the video becomes Credited. A matching Received entry appears in your Activity feed. The money lands in your balance — it may briefly show as Pending while Stripe clears it.
Connect Stripe to enable payouts (one time)
If you haven’t set up payouts yet, your earnings card becomes a single Set up payouts → Connect Stripe call-to-action. Tapping it sends you to Stripe to verify your identity and add a bank account. When you return, your balance appears — usually in under 5 minutes.
Check your balance
Once connected, your earnings card shows your Available balance (what you can withdraw now), an optional Pending amount (credited but still clearing), and your Total earned (lifetime). Each campaign separately shows what you’ve earned there.
Open the Withdraw flow
Tap Withdraw on the Payments page. Enter an amount, pick a speed (Standard or Instant), and confirm the destination. Use Max to fill the largest allowed amount. You can’t enter more than your available balance.
Review and confirm
The review step shows the amount, the speed and arrival estimate, the destination, the instant fee (if any), and the net amount you’ll receive. Confirm to submit. A withdrawal can’t be cancelled once confirmed.
Accruing, then settled
The single most important idea: your earnings start as an estimate, then become real money.Accruing (Earning)
The video’s window is still open. Its payout is a live estimate, shown with a
~, that grows as views come in. Not yet money you can spend.Settled (Credited)
The window has closed, the amount is locked in, and it’s been transferred to your Stripe balance. Real money, withdrawable once it clears.
Your balances explained
Your earnings card breaks money into a few figures. They’re not interchangeable, so it’s worth knowing which is which.| What you see | What it means |
|---|---|
| Available balance | Money in your Stripe account you can withdraw right now. |
| Pending | Credited money that hasn’t finished clearing on Stripe’s side — spendable shortly, shown as a dim hint under your available balance. |
| Total earned | Your lifetime earnings across all campaigns. A running total, not a withdrawable amount. |
A Pending balance isn’t a bug — it’s real money credited to you that’s still clearing on Stripe’s side, and it becomes available shortly.
Common questions
What's the difference between Total earned and Available balance?
What's the difference between Total earned and Available balance?
Total earned is your lifetime earnings across every campaign — a running tally, not a wallet. Available balance is the money you can actually withdraw right now. Only the available balance is spendable.
Why is my earnings amount an estimate with a ~ in front?
Why is my earnings amount an estimate with a ~ in front?
That video is still inside its view-accumulation window, so its payout is a live estimate that keeps moving as views come in. It locks in when the window closes. See How tracking & payouts work.
I cross-posted to Facebook and Instagram — do I get paid twice?
I cross-posted to Facebook and Instagram — do I get paid twice?
No. Facebook’s views are summed into the Instagram group first, and then you’re paid on whichever payout group is strongest — not the sum across every platform. So your FB and IG views combine into one bucket, and that bucket competes against your TikTok and YouTube groups for the top spot. The full rule and a worked example are in How tracking & payouts work.
What is the Pending balance — is something wrong?
What is the Pending balance — is something wrong?
Nothing’s wrong. Pending is credited money that’s still clearing on Stripe’s side. It isn’t spendable today but becomes available shortly.
Do I always have to submit content to earn?
Do I always have to submit content to earn?
Not always. Some auto-tracked campaigns track and pay your native posts automatically, so there’s no manual submit step in those workspaces.
Next steps
Withdrawing your money
Connect Stripe, withdraw your balance, and follow the Activity feed.
How tracking & payouts work
Payout groups, the best-group rule, accruing vs. settled, and the view window.
Set up payouts
Connect Stripe before your first campaign so earnings flow straight to your balance.
Connect & publish
Get a video posted and linked so it starts earning.