Setting up payouts with Stripe
NewWave pays you through Stripe Connect. You complete a short Stripe onboarding once — Stripe’s identity verification (KYC) plus your bank details — and from then on Stripe holds your balance and sends your withdrawals. Until Stripe’s verification is finished, you won’t see a balance at all and the Withdraw action stays unavailable — withdrawals only unlock once KYC clears. Any money you’ve already earned is held safely and released to you the moment Stripe is connected. When that happens, your earnings card swaps the “Set up payouts” prompt for your live balance, along with Manage payouts and Withdraw buttons.Changing the country on your payout account requires withdrawing your balance to zero first. If you need to switch countries, cash out everything available, then update your country in Manage payouts.
Withdrawing your money
When you tap Withdraw, you choose how fast you want the money and where it goes.- Standard
- Instant
A free withdrawal to your linked bank account. Arrives in about 2–3 business days. This is the default destination shown for your currency.
Instant is only available if you have an eligible debit card attached. Without one, the Instant option is disabled — Standard to your bank still works fine. You also can’t withdraw more than your available balance.
Following the money: the Activity feed
The Payments page pairs your earnings card with an Activity feed — a day-grouped list (Today, Yesterday, then by date) of every money movement. It loads more as you scroll.- Received entries are inbound transfers from settled videos (green when released, “Processing” while still clearing).
- Withdrawal entries are outbound payouts, each with a status pill, an instant badge and fee where relevant, an arrival estimate, and your Balance now afterward.
The statuses you’ll see
Your videos and your withdrawals each move through their own set of states.Per-video earnings
| Status | What it means |
|---|---|
| Earning (accumulating) | Views are still being counted. The payout is a live estimate shown with ~, and the row shows time remaining in the window. |
| Pending (available soon) | Views are frozen and pay is locked in, but the transfer hasn’t completed yet — for example, while your Stripe onboarding finishes. |
| Credited (settled) | The amount has been transferred to your Stripe balance. Withdrawable once it clears. |
| Skipped | The video earned nothing for that period, so it’s set aside (dimmed) rather than paid $0. It doesn’t add to your earnings. |
Withdrawals
| Status | What it means |
|---|---|
| In transit | Your payout has been submitted and is on its way, with an estimated arrival date. |
| Paid | The money landed in your bank or card, with the actual arrival time. |
| Failed / Canceled | The payout didn’t go through — the amount returns to your balance. |
Seeing earnings per campaign
Inside a campaign workspace, the banner shows an Earned figure (your locked-in settled and pending pay for that campaign) plus a separate ~ accruing line for views still being counted. Tap the stat — or View earnings in the menu — to open the per-video breakdown. That breakdown splits your earnings into three buckets:- Settled — credited and on its way to (or in) your balance.
- Pending — locked in and available soon.
- Accruing — still counting views, shown with a
~.
Common questions
Why don't I see a balance yet?
Why don't I see a balance yet?
You won’t see a balance until your Stripe onboarding is complete. Any money you’ve earned is held safely until then and released the moment you finish connecting Stripe.
Why did I receive less than I withdrew?
Why did I receive less than I withdrew?
You likely chose an Instant payout, which deducts a roughly 2% fee. The review step shows the exact net you’ll receive before you confirm. Standard payouts to your bank are free.
My withdrawal failed — did I lose the money?
My withdrawal failed — did I lose the money?
No. If a withdrawal fails or is canceled, the amount returns to your available balance. You can try again.
Next steps
How earnings work
How earnings accrue, freeze, and settle — and what each balance figure means.
Set up payouts
Complete Stripe onboarding so withdrawals unlock and earnings flow to your balance.
How tracking & payouts work
Payout groups, the best-group rule, accruing vs. settled, and the view window.
Connect & publish
Get a video posted and linked so it starts earning.

