Connecting Stripe to get paid
You can earn before you connect Stripe, but you can’t withdraw until you finish setup. It’s a one-time process that usually takes under 5 minutes.Open the Payments page
Until payouts are connected, your earnings card reads “Payouts · not connected” with a Set up payouts headline. Any earnings you’ve already made show as “Waiting to pay out · Released once Stripe is connected.”
Connect Stripe
Press Connect Stripe. This opens Stripe’s secure onboarding, where you complete identity verification (KYC) and add a bank account or debit card.
Return to NewWave
When you come back, your available balance, total earned, any pending balance, and the Withdraw option appear — usually within a few minutes.
Changing your payout country? Withdraw your balance to zero first. Switching countries recreates your Stripe account and re-runs identity verification, so it’s blocked while you still hold a balance or have a payout in flight.
The statuses you’ll see
A few labels show up during setup and on your Payments page. Here’s what each means:| Status | What it means |
|---|---|
| Phone: Not verified / Verified | Your number stays “Not verified” until you complete the SMS code, then shows “Verified” with a green check. Verifying is optional and doesn’t block onboarding. |
| Payouts · not connected | You haven’t finished Stripe setup yet. You can earn, but you can’t withdraw, and earnings are held until Stripe is connected. |
| Connected (payout-ready) | Stripe identity and bank/card details are complete; your balance is tracked and Withdraw is unlocked. |
| Pending balance | Money credited to your Stripe account that’s still clearing a holding period — on its way, but not spendable today. |
| Uploading | A sample video is uploading with a live percentage. Wait for “Video uploaded successfully” before it counts toward your samples. |
Frequently asked questions
I finished onboarding but can't withdraw.
I finished onboarding but can't withdraw.
Withdrawals stay locked until you finish Stripe Connect on the Payments page. Earnings can accrue in the meantime and are released once Stripe is connected.
Why does my money show as 'pending'?
Why does my money show as 'pending'?
That’s a normal Stripe holding period. Pending funds become available to withdraw once they clear.
Next steps
Create & submit content
Create a submission, get it approved, post it, and add your published links.
How earnings work
Balances, withdrawals, and accruing vs. settled in your wallet.

