Create your account and choose Brand
NewWave is a single sign-up for both brands and creators — you pick your side after verifying your email, so don’t worry about which form you’re on at first.Create your account
On the Sign Up screen, continue with Google, or enter an email and password (at least 8 characters, typed twice to confirm). You’ll choose whether you’re a brand or a creator on the next steps.
Verify your email
If you signed up with email and password, check your inbox for a verification link and follow it. (Signing up with Google skips this step.)
Run the workspace setup wizard
After choosing Brand, you go through a short, one-step-at-a-time wizard with a progress bar. Most fields are required; you can move Back and Next between steps, and your progress is saved as you go — so you can leave partway through and pick up where you left off.Name your workspace and add your website
Enter a workspace name and your website — both required. NewWave uses your website to automatically pull in your brand description, industry, logo, and core features, so you don’t have to type them.
Verify your phone number
Enter your phone number with its country code, receive a 6-digit code by SMS, and type it in. You can resend after a 30-second cooldown. If your account already has a verified phone, this step completes automatically (and you can change the number if you need to).
Tell us about your company
Pick where your company is in its journey — Pre-seed, Seed, Series A, App Studio, Agency, or Enterprise — and select your role: Founder/CEO, Marketing Lead, Social Media Manager, Brand Manager, Agency, or Other. This tailors the platform to you.
Share your creator strategy
Choose roughly how many creators you’re interested in hiring (1–5, 6–20, 21–50, or 50+) and your UGC experience level (new to UGC, some experience, or experienced).
Add your social accounts (optional)
Optionally add your TikTok, Instagram, and X/Twitter handles and a LinkedIn profile URL. You can skip this step entirely.
Accept the terms
Check the box agreeing to the Terms of Service and Privacy Policy. You can’t continue until you accept.
Enter your beta access code
NewWave is in closed beta, so enter your access code to finish setup. Don’t have one? There’s a link to book a demo with the team to request access.
An invalid or missing code keeps you on this step and shows an error — double-check the code, or book a demo to request one.
Review your auto-analyzed brand
Once your code is accepted, your workspace is created and NewWave analyzes your website in the background. The Review screen shows what it found:- Your workspace name
- An auto-written brand description
- Your industry
- A set of core features — highlights of what your brand or product does
- Your logo
If the analysis is taking a while, a Skip for now link appears after about 10 seconds so you’re never stuck — your brand details keep populating in the background while you continue.
After onboarding you’ll choose a subscription plan to start using the workspace. See billing and funding for the details.
Invite your team
A workspace can have a whole team, each with the right level of access. You’ll find invites in the workspace switcher (the Invite button) or under Settings → People.Send an invitation
Enter a teammate’s email, pick a role (Admin, Member, or Viewer), and send. They’ll receive an invitation — and you can also copy the invitation link to share it directly.
Workspace roles
Every teammate has a role that controls what they can do:| Role | What they can do |
|---|---|
| Owner | The workspace creator. Full control; can’t be removed. |
| Admin | Manage the workspace and the team — including inviting, revoking invites, and removing members. |
| Member | Collaborate inside the workspace. |
| Viewer | Read-only access. |
Only Owners and Admins can invite teammates, revoke invitations, and remove members.
Invitation statuses
An invitation moves through a few states from the moment you send it:| Status | What it means |
|---|---|
| Pending | Sent but not yet accepted. You can copy its link or revoke it. |
| Accepted | The invitee joined — they move into the Members list. |
| Declined | The invitee chose not to join; the invitation is closed. |
| Not Found | The link has expired, been revoked, or doesn’t exist — ask an admin to resend. |
| Wrong account | The invitee is signed in with a different email than the one invited; they need to switch accounts to accept. |
Manage workspace settings
Under Settings → Workspace you can fine-tune the basics:- General — upload or change your logo and rename the workspace.
- Data settings — set your data refresh interval, which controls how often NewWave fetches updated analytics (for example, every 4, 8, or 12 hours).
- Product images — add up to 10 brand or product photos to use in campaigns (JPEG, PNG, or WebP, up to 5MB each).
- Danger zone — Leave Workspace (available to non-owners).
Multiple workspaces
You’re not limited to one workspace. From the workspace switcher in the sidebar you can see all the workspaces you belong to — each with its plan label and member count — switch between them (a checkmark marks the active one), and create a new workspace whenever you need a separate space for another brand or team.FAQ
Brand analysis is taking a long time — am I stuck?
Brand analysis is taking a long time — am I stuck?
No. If analysis is slow, a Skip for now link appears after about 10 seconds so you can keep going. Your brand description, industry, logo, and features finish populating in the background.
My TikTok or Instagram handle won't save during onboarding.
My TikTok or Instagram handle won't save during onboarding.
Enter just the username — a bare handle — not the full profile URL. Pasting a full link triggers a validation error.
My beta code isn't working.
My beta code isn't working.
Double-check the code for typos. If you don’t have one, use the book a demo link to request access — you’ll stay on the beta-access step until a valid code is entered.
A teammate sees a 'wrong account' message when accepting an invite.
A teammate sees a 'wrong account' message when accepting an invite.
An invitation must be accepted with the same email it was sent to. If they’re signed in with a different account, they’ll see a “wrong account” screen and need to switch to the invited account.
An invite link says 'Not Found.'
An invite link says 'Not Found.'
The link may have expired or been revoked. Ask an admin to resend the invitation.
What happens when I remove a member?
What happens when I remove a member?
Removal is immediate — they lose access right away. You can re-invite them later if you need to.
How do I leave a workspace?
How do I leave a workspace?
Use Leave Workspace under Settings → Workspace. You can’t leave if you’re the owner — transfer ownership or delete the workspace first.
Next steps
Billing and funding
Choose a plan and fund the budget that pays your creators.
Create a campaign
Write a brief, pick platforms, and set how creators get paid.
Find creators
Discover and approve creators for your campaign.
Brand overview
The full picture of running campaigns as a brand.

