For the rules behind how views turn into a payout — payout groups, the best-group rule, the view-accumulation window, and why Facebook folds into Instagram — see How tracking & payouts work. This page picks up where that one leaves off: your balance and getting paid.
From views to your bank
Publish content and start accruing
Once your video is published and its link is added, NewWave tracks its views across the platforms you posted to. While views are still being counted, the video is Earning — its payout is a live estimate marked with a
~ that rises as views grow. Nothing is locked in yet.Earnings freeze when the window closes
Each video earns for a fixed view-accumulation window. When that window ends, the video’s views and payout amount freeze. The video leaves the “Earning” state, and its pay is now locked in and waiting to be paid out.
Earnings settle into your balance
After freezing, the locked-in amount is transferred to your Stripe account and the video becomes Credited. A matching Received entry appears in your Activity feed. The money lands in your balance — it may briefly show as Pending while Stripe clears it.
Connect Stripe to enable payouts (one time)
If you haven’t set up payouts yet, your earnings card becomes a single Set up payouts → Connect Stripe call-to-action. Tapping it sends you to Stripe to verify your identity and add a bank account. When you return, your balance appears — usually in under 5 minutes.
Check your balance
Once connected, your earnings card shows your Available balance (what you can withdraw now), an optional Pending amount (credited but still clearing), and your Total earned (lifetime). Each campaign separately shows what you’ve earned there.
Open the Withdraw flow
Tap Withdraw on the Payments page. Enter an amount, pick a speed (Standard or Instant), and confirm the destination. Use Max to fill the largest allowed amount. You can’t enter more than your available balance.
Review and confirm
The review step shows the amount, the speed and arrival estimate, the destination, the instant fee (if any), and the net amount you’ll receive. Confirm to submit. A withdrawal can’t be cancelled once confirmed.
Accruing, then settled
The single most important idea: your earnings start as an estimate, then become real money.Accruing (Earning)
The video’s window is still open. Its payout is a live estimate, shown with a
~, that grows as views come in. Not yet money you can spend.Settled (Credited)
The window has closed, the amount is locked in, and it’s been transferred to your Stripe balance. Real money, withdrawable once it clears.
Your balances explained
Your earnings card breaks money into a few figures. They’re not interchangeable, so it’s worth knowing which is which.| What you see | What it means |
|---|---|
| Available balance | Money in your Stripe account you can withdraw right now. |
| Pending | Credited money that hasn’t finished clearing on Stripe’s side — spendable shortly, shown as a dim hint under your available balance. |
| Total earned | Your lifetime earnings across all campaigns. A running total, not a withdrawable amount. |
A Pending balance isn’t a bug — it’s real money credited to you that’s still clearing on Stripe’s side, and it becomes available shortly.
Setting up payouts with Stripe
NewWave pays you through Stripe Connect. You complete a short Stripe onboarding once — identity verification plus your bank details — and from then on Stripe holds your balance and sends your withdrawals. Until your Stripe setup is finished, you won’t see a balance at all and the Withdraw action stays unavailable. Any money you’ve already earned is held safely and released to you the moment Stripe is connected. When that happens, your earnings card swaps the “Set up payouts” prompt for your live balance, along with Manage payouts and Withdraw buttons.Withdrawing your money
When you tap Withdraw, you choose how fast you want the money and where it goes.- Standard
- Instant
A free withdrawal to your linked bank account. Arrives in about 2–3 business days. This is the default destination shown for your currency.
Instant is only available if you have an eligible debit card attached. Without one, the Instant option is disabled — Standard to your bank still works fine. You also can’t withdraw more than your available balance.
Following the money: the Activity feed
The Payments page pairs your earnings card with an Activity feed — a day-grouped list (Today, Yesterday, then by date) of every money movement. It loads more as you scroll.- Received entries are inbound transfers from settled videos (green when released, “Processing” while still clearing).
- Withdrawal entries are outbound payouts, each with a status pill, an instant badge and fee where relevant, an arrival estimate, and your Balance now afterward.
The statuses you’ll see
Your videos and your withdrawals each move through their own set of states.Per-video earnings
| Status | What it means |
|---|---|
| Earning (accumulating) | Views are still being counted. The payout is a live estimate shown with ~, and the row shows time remaining in the window. |
| Pending (available soon) | Views are frozen and pay is locked in, but the transfer hasn’t completed yet — for example, while your Stripe onboarding finishes. |
| Credited (settled) | The amount has been transferred to your Stripe balance. Withdrawable once it clears. |
| Skipped | The video earned nothing for that period, so it’s set aside (dimmed) rather than paid $0. It doesn’t add to your earnings. |
Withdrawals
| Status | What it means |
|---|---|
| In transit | Your payout has been submitted and is on its way, with an estimated arrival date. |
| Paid | The money landed in your bank or card, with the actual arrival time. |
| Failed / Canceled | The payout didn’t go through — the amount returns to your balance. |
Seeing earnings per campaign
Inside a campaign workspace, the banner shows an Earned figure (your locked-in settled and pending pay for that campaign) plus a separate ~ accruing line for views still being counted. Tap the stat — or View earnings in the menu — to open the per-video breakdown. That breakdown splits your earnings into three buckets:- Settled — credited and on its way to (or in) your balance.
- Pending — locked in and available soon.
- Accruing — still counting views, shown with a
~.
Common questions
What's the difference between Total earned and Available balance?
What's the difference between Total earned and Available balance?
Total earned is your lifetime earnings across every campaign — a running tally, not a wallet. Available balance is the money you can actually withdraw right now. Only the available balance is spendable.
Why is my earnings amount an estimate with a ~ in front?
Why is my earnings amount an estimate with a ~ in front?
That video is still inside its view-accumulation window, so its payout is a live estimate that keeps moving as views come in. It locks in when the window closes. See How tracking & payouts work.
I cross-posted to Facebook and Instagram — do I get paid twice?
I cross-posted to Facebook and Instagram — do I get paid twice?
No. Facebook’s views fold into the Instagram group, and you’re paid on whichever payout group is strongest — not the sum of all platforms. The full rule is in How tracking & payouts work.
Why don't I see a balance yet?
Why don't I see a balance yet?
You won’t see a balance until your Stripe onboarding is complete. Any money you’ve earned is held safely until then and released the moment you finish connecting Stripe.
What is the Pending balance — is something wrong?
What is the Pending balance — is something wrong?
Nothing’s wrong. Pending is credited money that’s still clearing on Stripe’s side. It isn’t spendable today but becomes available shortly.
Why did I receive less than I withdrew?
Why did I receive less than I withdrew?
You likely chose an Instant payout, which deducts a roughly 2% fee. The review step shows the exact net you’ll receive before you confirm. Standard payouts to your bank are free.
My withdrawal failed — did I lose the money?
My withdrawal failed — did I lose the money?
No. If a withdrawal fails or is canceled, the amount returns to your available balance. You can try again.
Do I always have to submit content to earn?
Do I always have to submit content to earn?
Not always. Some auto-tracked campaigns track and pay your native posts automatically, so there’s no manual submit step in those workspaces.
Related
How tracking & payouts work
Payout groups, the best-group rule, accruing vs. settled, and the view window.
Submitting content
Get a video approved, posted, and linked so it starts earning.
Finding campaigns
Discover campaigns to join and start building earnings.
Getting started
Set up your profile and connect payouts before your first campaign.