Invite your team
A workspace can have a whole team, each with the right level of access. You’ll find invites in the workspace switcher (the Invite button) or under Settings → People.1
Send an invitation
Enter a teammate’s email, pick a role (Admin, Member, or Viewer), and send. They’ll receive an invitation, and you can also copy the invitation link to share it directly. Use a company email: addresses tied to a creator account can’t be invited to a brand workspace.
Team invites need an active subscription and an available seat on your plan. If your plan is full, you’ll need to free up a seat or upgrade before you can invite someone new.
2
Manage members and pending invites
Under Settings → People you’ll see all current members, their role badges, and when they joined, plus any pending invitations. From here you can copy an invite link, revoke a pending invitation, or remove a member.
Workspace roles
Every teammate has a role that controls what they can do:Only Owners and Admins can invite teammates, revoke invitations, and remove members.
Invitation statuses
An invitation moves through a few states from the moment you send it:Manage workspace settings
Under Settings → Workspace you can fine-tune the basics:- General: upload or change your logo and rename the workspace.
- Tracking & reporting: the Data refresh interval (every 4, 8, 12, or 24 hours) sets how often auto-tracked campaigns scan your creators’ accounts. On other campaigns, NewWave checks creators’ posts on a fixed schedule: every 2 hours for TikTok, Instagram, and YouTube, and every 4 hours for Facebook. The Reporting timezone sets the day, week, and month boundaries in your analytics.
- Product images: add up to 10 brand or product photos to use in campaigns (JPEG, PNG, or WebP, up to 5MB each).
- Danger zone: Leave Workspace (available to non-owners).
Multiple workspaces
You’re not limited to one workspace. From the workspace switcher in the sidebar, you can see all the workspaces you belong to, each with its plan label and member count. Switch between them (a checkmark marks the active one), and create a new workspace whenever you need a separate space for another brand or team.FAQ
A teammate sees a 'wrong account' message when accepting an invite.
A teammate sees a 'wrong account' message when accepting an invite.
An invitation must be accepted with the same email it was sent to. If they’re signed in with a different account, they’ll see a “wrong account” screen and need to switch to the invited account.
An invite link says 'Not Found.'
An invite link says 'Not Found.'
The link may have expired or been revoked. Ask an admin to resend the invitation.
What happens when I remove a member?
What happens when I remove a member?
Removal is immediate: they lose access right away. You can re-invite them later if you need to.
How do I leave a workspace?
How do I leave a workspace?
Use Leave Workspace under Settings → Workspace. You can’t leave if you’re the owner: transfer ownership or delete the workspace first.
Next steps
Create your account
Sign up, run the setup wizard, and review your auto-analyzed brand.
Choose a subscription
Pick a plan and unlock seats for your team.
Create a campaign
Write a brief, pick platforms, and set how creators get paid.
Find creators
Discover and approve creators for your campaign.

