Your prepaid workspace wallet holds the funds that actually pay creators. This page covers reading the Payments page, adding and withdrawing funds, and what each money-movement status means.

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Reading the Payments page

The four balance cards at the top tell you, at a glance, where your money stands.
“Spent vs budget” on NewWave really means this: money you deposit gets drawn down as creators settle. Your Available shrinks, Total Paid Out grows, and Owed to Creators plus Upcoming Need tell you how much more you’ll likely need to add.
Below the cards, five tabs hold your full history:
  • Forecast — a Pacing view comparing what you’ve actually paid out against what’s projected at freeze, plus a per-campaign breakdown of what’s owed now and what settles soon. You can switch between weekly and monthly grouping, and hover a bar to see the split between already-accrued earnings and expected view growth.
  • Transfers — every payout sent from your balance to a creator. Click a row to open that video’s ticket detail.
  • Deposits — every top-up you’ve made, with its status.
  • Withdrawals — every refund of unused funds back to your payment method.
  • Invoices — a monthly statement per month, with total deposits, total payouts, and the net amount.

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Adding funds

The Add Funds dialog shows your current balance and pending payouts up top, then an amount field and your choice of payment method. As you type, a live fee breakdown shows the Deposit, any Processing fee, and the Total charge so there are no surprises.
Card deposits can cost more than the amount you enter because of a processing fee, which is added on top so the full amount you intended lands in your wallet. To avoid the fee, choose Bank Transfer.
Funding lives at the workspace level — there’s no separate per-campaign budget to top up. One wallet covers all your campaigns. The Payments view inside a campaign shows that campaign’s spend and forecast, but you add money from Workspace Billing.

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Withdrawing unused funds

If you’ve got more in the wallet than you need, you can pull it back. Click Withdraw, enter an amount, optionally add a reason, and submit. The dialog shows your Available balance and Owed to Creators, with quick-amount buttons (disabled if they exceed what’s available). The funds are refunded to your original payment method.
Withdrawals can’t exceed your Available balance, and they only ever return money to the original payment method. Funds already owed to creators can’t be pulled back.

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Deposit, transfer & withdrawal statuses

Every movement of money carries a status so you always know where it is.

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Common questions

Card deposits add a processing fee on top of your deposit, so the full amount you wanted still lands in the wallet. The Add Funds dialog shows this as a live breakdown before you pay. Choose Bank Transfer to avoid the fee.
No — funding is at the workspace level, and one wallet is shared across all your campaigns. The Payments view inside a campaign shows that campaign’s spend and forecast, but you top up from Workspace Billing.
It’s a projection at the current pace of view growth, so it can move. Treat it (and the Forecast figures) as guidance for how much to top up, not an exact bill. Payout amounts can change until a video actually settles and its views finish accumulating.
Yes. Use Withdraw to refund unused balance to your original payment method, up to your Available balance. Money already owed to creators can’t be withdrawn.
Facebook views fold into the Instagram payout group, and Facebook is views-only mid-campaign. That affects how much you ultimately owe creators — and therefore how much you need to fund. See how tracking & payouts work for the details.

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Next steps

Your subscription

Unlock the workspace, set your limits, and manage or change your plan.

Payments & settlement

Watch performance and see payouts settle from the brand side.

Creating a campaign

Write a brief, pick platforms, and set a payout structure.

How tracking & payouts work

How views become money — payout groups, accruing vs. settled, and the settlement window.